Crocheted Products Return Policy

The crocheted items offered within our store are all handmade.  Because they are handmade, they are also one of a kind.    

That being said, while our first priority is to make sure your experience is always pleasurable when shopping with us, the nature of our business will not allow us to accept returns on crocheted items.  They are custom made.  However, if your order is received and is damaged (e.g., torn or unraveling), it is possible to have it remade.

These "remake" requests must be initiated within 7 days of receipt of the item.  Before returning the item, please send an email containing your name, contact number, shipping address, a clear picture of the issue with the item and order number to: essences.of.faith@gmail.com with the subject line "Remake".

If the item distress is determined to be through normal use of the item or falls after the 7 days of receipt, no remake will be possible.